FAQ

Click on the topic you are looking for, it will open to reveal questions that are frequently asked.  If you don't see what you want, please ask us through the "How Can We Help You?" window below.   

Signing Up & Logging in

It all starts when you click on the Login/Signup button anywhere on the site.  In fact, there's a handy one just to the right of this column, on the top.  Follow the instructions as you go along.  It helps if you share your phone number with us too.  Just in case. Come hunt around and get involved.  The site is constantly changing.

If you are having problems logging in, we can help you reset a forgotten password.  If it's more complex than that, we suggest you send an email to Clem1@MagicAuction.com . Please explain your issue with details so we can fix it if it's broke, or give you the best guidance to make things work.  

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Subject

Looking for old format Magic Auction

Question & Answer

Is the Magic Auction still available in the old format? If so, how do I access it. Thanks for your help. Best regards

Joe and Chris put 25 years of hard work into their amazing website.  But now that Clem and I have moved the site into it's next phase, the Legacy MagicAuction.com site has been retired.   Congratulations to Joe and Chris for making a "Bullet Proof" site and won the trust and respect of magicians around the world!

 

If you have any questions about the new site we are happy to help.  There are so many new features on the new site to enjoy and explore. 

Try the "Search" feature in the main top menu. 

And the new "Wanted" ad section.  Please post anything here that you are looking for! 

If you have any questions about specific illusions, please use the "Private Message" feature on each listing.  It helps us when your question is linked to the lot.

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Bidding on Items

For information regarding Bidding on Items, please check out our page on How to Bid.
If you need additional answers, review the information listed below.

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Order Issues & Returns

For information regarding Order Issues and Returns, please check out our Terms and Conditions Policy.
If you need additional answers, review the information listed below.

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Searching for Items in an Auction

The Search function only works for finding products. It does not work for searching the FAQ.

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Selling Items

For information regarding Selling Items, please check out our page on How to Sell.
If you need additional answers, review the information listed below.

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Remove my listing

How do I remove my listing?

Just send us an email!  We remove items on Thursday's between auctions. 

PLEASE DO NOT REMOVE AN ITEM DURING AN AUCTION, IF IT'S IN AN AUCTION IT SHOULD BE AVAILABLE.
If it is currently in an auction, and has a bid, it must remain available for purchase, because with even one bid, you have a sale. 
We are also happy to set a timed auction offering.  Say you only want to list it for a month. 
We are happy to accommodate you. 
Email to both:  Greg1@MagicAuction.com and Clem1@MagicAuction.com 

Update auction item

Hello! I’d like to edit my auction listing.  I’d like to change my price and update the description. How do I go about doing so?

Please email Clem1@MagicAuction.com and/or  Greg1@MagicAuction.com and we will be happy to make any changes you need to your item.  Thank you for asking.

 

Spear pyramid

Hi Greg,

If I put something on MagicAuction.com and it does not have any bids, do you remove it?

 

Hi, thanks for asking.   Basically, we don't remove items until you instruct us to.  The same as in the Legacy site, all items should automatically renew each week if not sold.  Thanks for contacting us about it.    (My advisor reminded me to tell you that we do have the right to remove any item at any time for any reason.)

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How to Determine Which Categories to Assign to Items

For information regarding Item Categories, please ask us or review the information listed below.

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Shipping

We recommend and encourage Buyers to arrange for shipping. However, after the sale, Buyers and Shippers can discuss shipping arrangements. For suggestions regarding Shipping Items, please check out our forum on Shipping Experiences.
If you need additional answers, review the information listed below.

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Best Way to Market on MagicAuction.com

For suggestions regarding the Best Ways to Advertise Your Items, please check out our posts on Writing Great Item Descriptions & Sell Faster With Great Photos.
If you need additional answers, review the information listed below.

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And this is the MISC. Zone.  If you can't find your topic, drop off your questions here!

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 FIND MORE MAGIC ! 

GO TO THE AUCTIONS

 Hammer Falls in...

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